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Quick and Simple Payment Request with Permata ME

Dec 20, 2024
3 Minutes

Having trouble requesting payments or finding the process too complicated? Now, you don't need to worry anymore because Permata ME has a “Request for Payment” feature that makes it easy for you to request and receive payments quickly and simply. With just a few steps, you can send a payment request to any bank. Curious about how it works? Check out the info below.

Request for Payment Service and Its Benefits

Request for Payment is a feature for fund transfer between Customers which consists of 2 steps: fund transfer request initiation sent by fund recipient Customer and fund transfer execution. 

There are 2 types of service in Request for Payment:

  • BI-FAST Request for Payment: facilitate real-time fund transfer request initiation from fund recipient Customers in other banks.
  • Intrabank Request for Payment: facilitate real-time fund transfer request initiation from fund recipient Customers in Permata Bank.

As a fund sender Customer, you are only required to approve the instruction sent to execute an easier fund transfer.
 

Destination Banks

Which banks have provided the Request for Payment feature? Here is a list of destination banks that can accept/approve and also send Request for Payment:

  • Permata Bank (service is only available on Mobile Banking)
  • Bank DBS (service is only available on Internet Banking & API)
  • Bank Mandiri (service is only available on Mobile Banking)
  • Bank CIMB Niaga (service is only available on Internet Banking)
  • Bank Danamon (service is only available on Mobile Banking)
  • BPD BJB (service is only available on Mobile Banking)
     
Transaction Limit and Fees

It's important to note that the transaction limit for this feature follows the limit of transfer to other account at Permata Bank (for Intrabank Request for Payment) and the limit of transfer to other local bank via BI-FAST (for BI-FAST Request for Payment) with details as such:

Transaction Type Private or Priority Card Preferred Card Personal Card Permata Tabungan Bintang or Simpel Maximum per Transaction
Transfer to other account at Permata Bank IDR 1.5 Bio IDR 1 Bio IDR 500 Mio IDR 2 Mio IDR 1.5 Bio
Transfer to other local bank via BI-FAST IDR 250 Mio IDR 250 Mio IDR 250 Mio IDR 10 Mio IDR 250 Mio
IDR 5 Mio for Permata Bintang

Before executing fund transfer using Request for Payment, you need to be aware of the applicable fee. As the fund recipient Customer, you will not be charged with any fees. As fund sender Customer, you will not be charged with any fees if you are doing Request for Payment transaction with fellow Permata Bank Customer, and you will be charged transfer fee of IDR 2,500* if you are doing a Request for Payment transaction to other banks.

*Fee imposition is subject to change according to the Bank's policies, and any alterations will be announced to the customers according to the applicable regulations.

In case you encounter difficulties while doing a Request for Payment transaction, you can inform to Permata Bank Customer Service through the following channels: 

How to Use It

As the Requestor (Payment Recipient):

  • Log in to Permata ME.
  • Tap 'Show All' on the top right of the transaction menu.
  • Choose 'Request for Payment' under the payment section.
  • Choose 'Create New Request'.
  • Select an account to receive the payment.
  • Select the bank that you would like to receive the payment from.
  • Enter the account number that you would like to receive the payment from.
  • Confirm the account details. 
  • Enter the payment amount.
  • Enter the request expiry date.
  • Confirm the transaction details.
  • Your request for payment has been successfully sent.

As Payment Sender:

  • Log in to Permata ME.
  • Tap the inbox button on the top right of the home screen.
  • Tap the ’Transaction’ tab and choose the 'Payment Request' message.
  • Check the payment request details and choose to approve or reject the request.
  • If you choose to approve the request, confirm the payment by entering your mobile PIN.
  • Your transfer is successful.

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