Dear Valued Customer,
With the new regulations effective from 2 August 2024, XL data package top-up transactions via Permata e-Banking (PermataMobile X, PermataNet, PermataATM, Permata EDC, PermataTel, and PBPP) will incur an administrative fee of IDR 1,500 per transaction. This fee is separate from the Top Up amount paid by the customer.
We provide this information for your attention.
For more information, contact care@permatabank.co.id or PermataTel at 1500-111.
- FAQ
-
Q: What is meant by the imposition of XL Data Package Top-Up Administration Fees through Permata e-Banking?
A: The fee charged to PermataBank customers for XL Data Package Top Up transactions via Permata e-Banking (PermataMobile X, PermataNet, PermataATM, Permata EDC, PermataTel, and PBPP) in addition to the Top Up amount paid by the customer.Q: How much is the administration fee charged to customers?
A: The administration fee for XL Data Packages is IDR 1,500 per transaction and applies to all PermataBank Top Up methods.Q: When does this Administration Fee come into effect?
A: Effective from 2 August 2024Q: For any Top Up amount, Customers will be charged an administration fee.
A: All available Top Up amounts for data packages on PermataBank e-Banking.Q: Will information about this Administration Fee be shown on the transaction receipt?
A: Information about the Administration Fee of IDR. 1,500 will be displayed on the transaction receipt.
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