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Digital Banking: a Growing Banking Service in Indonesia

Oct 05, 2022
4 Minutes

Now there are many services provided by the bank. One example of banking services that are currently growing in Indonesia is digital banking services. This service allows you to make transactions digitally with the various conveniences provided. Let’s learn more about banking services that are booming in Indonesia!

What is Digital Banking?
In short, digital banking services are a broader form of online or mobile banking. Digital banking is all banking activities carried out via the internet. With digital banking, customers can access banking data via desktop, mobile, or ATM.

Types of Digital Banking Services
There are many types of banking services, ranging from mobile banking, internet banking, and phone banking to SMS banking. The following is an explanation of each kind of digital banking service that you need to know.

  1. Mobile Banking
    Mobile banking is a banking service that can be directly accessed using a smartphone application. The high level of sophisticated service allows customers to make transactions directly using applications on their respective smartphones.
  2. Internet Banking
    Either through a computer or smartphone browser, you can take advantage of the internet banking feature. Its technologies compete with mobile banking. It's just that instead of downloading the app, you need to access a specific URL to use this service.
  3. Phone Banking
    Phone banking is a banking service performed by customers using their phones. The customer can call the bank's contact center and interact automatically with exceptional staff or available programs so that customers can carry out transactions according to their needs.
  4. SMS Banking
    SMS banking is an accessible banking transaction service using the SMS feature from their cellular phone. Usually, customers need to type a specific command and send it to the destination number specified by the bank to be able to transact.

PermataMobile X, Digital Banking Breakthrough from PermataBank
To increase the convenience of customer transactions, PermataBank has a banking service in the form of digital banking called PermataMobile X. PermataMobile X is a mobile banking application provided for PermataBank customers, so you can transact using the various features provided.

Using PermataMobile X's services, you will get many benefits from the hundreds of features offered. Starting from the easy mutation checking process for all accounts up to 12 months, opening an account, applying for a KTA loan, applying for a credit card, paying with QR Pay, top-ups, and much more.

Download PermataMobile X now from the App Store or Play Store so you can immediately enjoy the convenience of banking transactions!

PermataMobile X

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