Transaction Safety Tips

Everything you need to know about safe transaction tips at PermataNet


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Informasi PermataNet

Use the Official Address and Save the Website Address
Use the Official Address and Save the Website Address

Use the Official Address and Save the Website Address

Make sure to use Quick Access through the official PermataBank website at https://www.permatabank.com dan klik link Login Personal Internet Banking-PermataNet, or go through PermataNet login page https://new.permatanet.com.

Untuk menghindari kesalahan penulisan alamat situs PermataNet, simpan alamat situs pada menu favorites atau bookmarks, sehingga untuk selanjutnya jika Anda ingin mengakses PermataNet, cukup memilih dari menu favorites atau bookmarks.

Be mindful during Transactions
Be mindful during Transactions

Be mindful during Transactions

Make sure that there is a lock picture at the top right part of PermataNet website address to indicate that the page you are accessing saat ini dienkripsi sehingga tidak dapat dibaca oleh pihak lain. Jika Anda tidak melihat gambar gembok/kunci, dimohon Anda untuk logout dan melaporkannya kepada PermataTel di nomor 1500111.

Selalu waspada dan meneliti tampilan pada layar PermataNet sebelum menginput kode Token pada saat bertransaksi.

Segera melakukan konfirmasi kepada PermataTel apabila terdapat perubahan (kecurigaan) pada layar PermataNet yang diakses.

Pastikan bahwa Anda telah logout saat meninggalkan komputer Anda meskipun hanya sesaat.

Sebaiknya Anda tidak mengakses PermataNet di warnet atau jaringan yang tidak dapat dipastikan keamanannya.

Be Alert of Fraud
Be Alert of Fraud

Be Alert of Fraud

Be alert of fraud attempted by individuals who claim as PermataBank officers through telephone, fax or email, who ask for personal data, including Login ID, Password, and PIN Mobile Token maupun Kode Respon SMS Token. Petugas PermataBank tidak akan meminta atau menanyakan data pribadi, login ID, password, PIN mobile token maupun kode respon SMS token Anda.

Keep the Password and Token Secured
Keep the Password and Token Secured

Keep the Password and Token Secured

Change Password and mobile token PIN periodically. To change the password, use the combination of unique letters or numbers that is difficult to be guessed by other people.

Do not type password dan PIN mobile token Anda di suatu tempat atau memberikan password dan PIN mobile token Anda ke orang lain.

Jangan membiarkan orang lain melihat Anda ketika mengetikkan password saat melakukan login di PermataNet dan jangan memasukkan password pada komputer yang tidak terpercaya.

Jangan meminjamkan atau memindahtangankan Mobile Token atau SMS Token Anda kepada orang lain.

Pastikan bahwa Anda telah exit dari Aplikasi Mobile Token setelah selesai menggunakan Mobile Token dan saat meninggalkan HP Anda. 

Pastikan bahwa Anda telah menghapus SMS yang berisi kode Token setelah selesai bertransaksi di PermataNet.

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Privacy Policy

As privacy is an important aspect for the visitors of PermataBank website, PermataBank is determined to protect the visitors’ privacy. You may browse most part of PermataBank’s website without submitting any personal information. However, you may be asked to disclose certain information for PermataBank to be able to provide the service you request for. The privacy statement in this website is prepared to help visitors understand the types of information provided in PermataBank’s website, and how PermataBank handles the information.

The Collection and Use of Information

PermataBank is the sole owner of the entire information in this website. PermataBank will not sell, share, or rent the information in this website to other parties in the manner contradictary to the aspect presented in this statement.

Browsing the Information

During your access to PermataBank website, you may find some information in the form of ”cookie” in your computer, so that PermataBank can recognize you the next time you revisit the website. Cookies refer to small size text archive transferred by the website to a visitor’s hard disk when the visitor is browsing the website. PermataBank does not use cookies to collect personal information such as names or email addresses; therefore, all information collected by cookies will be arranged anynomously. PermataBank only uses cookies to measure the effectiveness of PermataBank online, such as by identifying the repeat visits to PermataBank’s website and observing the channel chosen by visitors when browsing PermataBank’s website, so that PermataBank will be able to adjust the website to your desire. If you do not wish to receive cookies or wish to be informed when cookies are placed, you can arrange your web browser for such purposes, provided that your web browser supports it.

Security

PermataBank will make continuous efforts to maintain the security of your personal information and protect it from manipulation, forgery, and irresponsible access and disclosure. PermataBank will also endeavor to maintain information accuracy.

External links

This website may accommodate links to other sites. Please be aware that PermataBank is not responsible for the privacy practices of other sites. PermataBank strongly recommends website visitors to read the privacy statement of all sites that collect personal information. The privacy statement in this website applies only to the information presented in this website.

Changes of Statement

PermataBank reserves the rights to change the statement in this website at anytime. PermataBank suggests the visitors of this website to recheck the privacy statement from time to time and learn a number of new privacy practices or modification of PermataBank policies.

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Terms of Use

© Copyright 2024 - PT Bank Permata, Tbk. All rights are protected by law.

Information Policy

The use and content of this website are provided for your convenience. The information presented in this website is provided for you, without any kind of guarantee, either written or implied, included but not limited to the guarantee on tradeworthy goods and/or services, the compatibility for any purpose, promotion for a product without violating any rule.

This website may contain technical guidance that is inaccurate and typographical errors. PermataBank reserves the right to correct and/or modify the information in this website at any time and by any methods, without prior notice.

PermataBank is not responsible or liable for any material and non-material loss, which may be suffered by anyone or any party, as directly or indirectly resulted from the use of the information contained in this website, either in part or in entirety.

Link to Other Websites 

For your convenience, PermataBank can also provide some links to other sites in the Internet, which are owned and/or operated by any party. Please note that those sites are not under PermataBank control, and therefore, PermataBank is not responsible for the content of such websites.