PermataBank Customers,
Effective as of 1 July 2024, ShopeePay top up transactions via PermataVirtual Account will be subject to an administration fee of IDR 500,- per transaction and applies to all PermataBank Top Up methods. This fee does not include admin fees for ShopeePay Top Up via Virtual Account which are charged by Shopee.
For more information, contact care@permatabank.co.id or PermataTel 1500111.
- FAQ
-
Q: What is the meaning of ShopeePay Top Up Administrative Fee through PermataBank e-Banking?
A: It refers to the fee charged to PermataBank customers for ShopeePay Top Up transactions via Permata e-Banking (PermataMobile X, PermataNet, PermataATM, Permata EDC , PermataTel and PBPP), in addition to the Top Up amount paid by customer.Q : How much is the Administrative fee charged to the customers?
A : The Administrative fee of Rp 500,-/transaction and applies to all PermataBank Top Up methods. This fee does not include the Administrative fee for ShopeePay Top Up via Virtual Account charged by Shopee.Q : Does this only apply to ShopeePay's Top Up feature via Virtual Account?
A : The Administrative Fee applies to all payment features, including the Top Up feature of ShopeePay e-Wallet, Virtual Account Payment, and Bank Transfer between accounts, across all PermataBank e-Banking channels.Q : When does this Admnisrative Fee take effect?
A : The Administrative Fee becomes effective on 1 July 2024.Q : Why is Shopee still deducting the Admnistratve Fee from my ShopeePay Top Up amount even after PermataBank implemented this fee?
A : The deduction of the Admnistrative fee from the customer’s ShopeePay Top Up amount is a policy set by PT. AirPay International Indonesia Tbk (ShopeePay).Q : Why are PermataBank customers getting charged another Administration Fee apart from the Administration Fee charged by Shopee?
A : The imposition of administrative fees is a policy of PT. Bank Permata Tbk.Q: What is the Top Up limit for ShopePay in Permata e-Banking?
A : The Top Up limit for ShopeePay through PermataBank e-Banking will follow the limits applicable to each type of PermataBank debit card held by customers, and the limits applicable on ShopeePay.Q: For what amount of ShopeePay Top Up are customers being charged an administrative fee?
A : For all available amounts of ShopeePay Top Up in PermataBank e-Banking.Q: Will this administration fee information be listed on the proof/transaction slip?
A : Information on the Administration Fee of Rp. 500,- will be listed on the proof/transaction slip
Aspiration for You
26 DEC 2023 | CONVENTIONAL NEWS
10 Tips on How to Achieve Your Bucket List!
26 DEC 2023 | CONVENTIONAL NEWS FAMILY ASPIRATION
Start The Year by Renovating your House, Is Your Budget Good Enough?
Privacy Policy
As privacy is an important aspect for the visitors of PermataBank website, PermataBank is determined to protect the visitors’ privacy. You may browse most part of PermataBank’s website without submitting any personal information. However, you may be asked to disclose certain information for PermataBank to be able to provide the service you request for. The privacy statement in this website is prepared to help visitors understand the types of information provided in PermataBank’s website, and how PermataBank handles the information.
The Collection and Use of Information
PermataBank is the sole owner of the entire information in this website. PermataBank will not sell, share, or rent the information in this website to other parties in the manner contradictary to the aspect presented in this statement.
Browsing the Information
During your access to PermataBank website, you may find some information in the form of ”cookie” in your computer, so that PermataBank can recognize you the next time you revisit the website. Cookies refer to small size text archive transferred by the website to a visitor’s hard disk when the visitor is browsing the website. PermataBank does not use cookies to collect personal information such as names or email addresses; therefore, all information collected by cookies will be arranged anynomously. PermataBank only uses cookies to measure the effectiveness of PermataBank online, such as by identifying the repeat visits to PermataBank’s website and observing the channel chosen by visitors when browsing PermataBank’s website, so that PermataBank will be able to adjust the website to your desire. If you do not wish to receive cookies or wish to be informed when cookies are placed, you can arrange your web browser for such purposes, provided that your web browser supports it.
Security
PermataBank will make continuous efforts to maintain the security of your personal information and protect it from manipulation, forgery, and irresponsible access and disclosure. PermataBank will also endeavor to maintain information accuracy.
External links
This website may accommodate links to other sites. Please be aware that PermataBank is not responsible for the privacy practices of other sites. PermataBank strongly recommends website visitors to read the privacy statement of all sites that collect personal information. The privacy statement in this website applies only to the information presented in this website.
Changes of Statement
PermataBank reserves the rights to change the statement in this website at anytime. PermataBank suggests the visitors of this website to recheck the privacy statement from time to time and learn a number of new privacy practices or modification of PermataBank policies.
Terms of Use
© Copyright 2024 - PT Bank Permata, Tbk. All rights are protected by law.
Information Policy
The use and content of this website are provided for your convenience. The information presented in this website is provided for you, without any kind of guarantee, either written or implied, included but not limited to the guarantee on tradeworthy goods and/or services, the compatibility for any purpose, promotion for a product without violating any rule.
This website may contain technical guidance that is inaccurate and typographical errors. PermataBank reserves the right to correct and/or modify the information in this website at any time and by any methods, without prior notice.
PermataBank is not responsible or liable for any material and non-material loss, which may be suffered by anyone or any party, as directly or indirectly resulted from the use of the information contained in this website, either in part or in entirety.
Link to Other Websites
For your convenience, PermataBank can also provide some links to other sites in the Internet, which are owned and/or operated by any party. Please note that those sites are not under PermataBank control, and therefore, PermataBank is not responsible for the content of such websites.